Garden sun house outdoor 4.5+3.5+2.1M
Q:Can you print our logos on the tent?
A:Yes. Customized logos can be printed on the tent fabric according to your requirements.
Q: How can I go to visit your factory?
A: Our factory is located in Chengdu city, Sichuan province, China. You can get in touch with us to make an appointment to visit our factory. Then we will arrange the pickup service.
Our city is famous of Giant panda and delicious spicy food. You are always welcome to visit our charming city.
Q: Has your tent product been certified?
A:Yes.Our tent product has passed the engineering tests. The PVC fabric used for roof covers and sidewalls has passed the fire tests.
Q:How long is the warranty period?
A: Guarantee one year.
During the warranty period, we shall repair or replace the damaged part accordingly because of any damage due to quality problem. Not including man-made damage or accident damage.
2.Q:Does your tent be able to install repeatedly?
A: Yes. Our tent can be assembled and dismantled repeatedly with small transportation size.
The lifespan of steel framework can reach 10+ years, and 5-8 years for PVC fabrics depending on different conditions of usage.
Q: What about your MOQ – minimum order quantity ?
A: MOQ for different products are different, please check them with us before payment.
Q: Can you develop products with our drawing?
A: Yes, please offer your drawing with technical requirements.
Q: What’s your available port of Shipment?
A: We usually export through Chengdu port, Huangpu port, Shenzhen port, Tianjing port, due to destination country.
Q: Is that factory price?
A: Although our price is not factory price. Because our large export amount and long term cooperation. Our price even better than factory price.
Q: How long can I receive the tent once it’s ordered?
A: In general, the whole shipping time may require 3-4 weeks to most countries.
Custom made dome structures will need more time for production. For the specific delivery time, please feel free to consult with our sales team.